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Q. Do you combine shipping? A. Yes, we will reduce the postage costs on 2 or more items. For a quote on postage either email us the item numbers or click on the 'buy it nows' and we will email you an invoice with the correct shipping costs on. For more postage details please click here.
Q. Are collections possible? A. No. Sorry but it's postage and courier only. Q: What is your return policy?
A:If you find the item listed is faulty and/or doesn't work within 14 days of receiving it, then please email us first. If we cannot fix the problem, then we will refund you the sale price on receipt of the faulty item or supply you with alternative product of the same value (if you prefer). Q. When can I expect my order to arrive? A. We usually ship the next working day after payment has been received and cleared. All items in the UK are sent first class and we obtain a certificate of posting. Some items depending on value will be sent by courier, recorded or special delivery. Most European, USA and worldwide orders take between 3 to 14 days to arrive. Q:Do you ship internationally?
A. Yes, on most items. If the weight is over 2KG though then no, as it is too expensive. Q. Do you accept Bank Transfers or cash as payment? A. Sadly no. But we do accept Paypal, Uncrossed postal orders and cheques. More payment details here.
Q. Will you end an auction early?
A. No. We have a strict policy of letting auctions finish. Its only fair on the people who are bidding on it and watching it.
Q:What is the difference between PAL and NTSC?
A:If a listing states PAL then the game will work on UK, European and Australian systems. It the game is NTSC then it work on USA, Canadian, Japanese and Mexican systems. Please check before you buy which format you need as returns are not available due to an incorrect purchase.
Q: Help! I could do with the instructions for the game, where can I get them from?
A: A great place to look is http://www.replacementdocs.com a huge resource of scanned in instructions, constantly being added to.
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